A Better Place Services Referral Program

Help someone you care about find their Better Place.

Whether it's a family figuring out next steps for a loved one, or a community saying goodbye to a resident whose needs have grown — A Better Place Services is here to make the next chapter the right one.

Which best describes you?

We've helped place more than 1,000 seniors across Central Texas. Now we'd love your help making sure the next one lands somewhere they don't just survive — they thrive.

A Better Place Services has been Austin's #1 senior living advisor since [year]. Free for families. Always.

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Refer a Family

You just spotted a family who needs a Better Place.

Thank you. Truly. Senior living decisions are some of the hardest a family can face — and a warm introduction from someone who's been there means everything.

Watch · Why your referral matters

Tell us a little about the family you'd like to introduce to A Better Place Services. We'll reach out gently, with no pressure and no obligation. Our advisory service is completely free to families — communities pay us only after a successful placement.

And here's the part we love most:
When the family you refer successfully moves into their Better Place, A Better Place Services donates $100 in your honor to Family Eldercare — an Austin nonprofit that supports vulnerable seniors across Central Texas.

About You

Your full name *

Your email *

Your phone *

How do you know A Better Place Services?

About the Family You're Referring

Their name(s) *

Best phone *

Best email (if you have it)

City / area *

Their relationship to you

A Little Context (Optional, but helps a lot)

What's prompting their search?

Have you mentioned A Better Place Services to them yet?

Anything else we should know?

I've spoken with this family and they're open to being contacted, OR I'm comfortable with A Better Place Services reaching out as a warm referral from me.

We'll reach out within one business day. You'll get an email confirmation as soon as we connect with them — and another the day we donate $100 to Family Eldercare in your honor.

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For Community Representatives

When a resident outgrows your community, give them a soft landing.

You've built something special. But sometimes a resident's care needs grow beyond what your community can provide — and the discharge conversation can feel like the hardest part of your week.

Watch · Protecting your reputation through discharge

Send them to A Better Place Services. We'll find them a community that fits their new level of care, handle the family conversations, coordinate the tours, and make sure your resident's transition feels supported — not abrupt.

Why this protects (and grows) your reputation

In senior living, reputations are hard to win — and easy to lose. Every discharge is a moment where yours is being judged. When the family is handed off to someone they already trust — Jay Hufford at ABPS, who placed their loved one with you in the first place — the transition becomes a continuation of the care you started. They leave grateful. They tell their friends, their physicians, and the next family looking for a community.

Your reputation doesn't just stay where you built it — it gets stronger.

And because we know you're sending us a real lead with real urgency:
For every resident you refer who successfully places through A Better Place Services, we'll credit $500 toward your community's next placement fee. No cap. No expiration.

About You

Your full name *

Your title / role *

Community name *

Your work email *

Your direct phone *

About the Resident Being Discharged

Resident's name *

Resident's age

Current room type / care level

Why is the current community no longer the right fit? *

Target discharge date *

Family aware and engaged?

Family Contact

Primary family decision-maker name *

Their phone *

Their email *

Relationship to resident

Best time / way to reach them

Anything else we should know?

One of our advisors will reach out to the family within 4 business hours. You'll receive a confirmation email immediately, a status update within 48 hours, and your $500 placement credit is logged to your community's account the moment your resident moves in.

Thank you. You just changed someone's life.

We've got it from here. Within one business day, one of our advisors — Jay, Christi Jo, or someone from our team — will reach out to the family you referred.

Gently. No pressure. Just a real human who's helped over 1,000 Central Texas families find their Better Place.

You'll hear from us at three points:

Today — A confirmation email (check your inbox)
When we connect with the family — Usually within 24-48 hours
The day they move in — When we donate $100 to Family Eldercare in your honor

Know another family who could use our help?

Questions? Reply to your confirmation email or call us. We answer every message personally.

Got it. Your resident is in good hands.

An ABPS advisor is being assigned right now. The family will hear from us within 4 business hours, and you'll get a status update within 48 hours.

Your $500 placement credit is logged to your community's account and will apply automatically to your next placement fee — no expiration, no paperwork on your end.

What happens next:

Within 4 hours — We contact the family
Within 48 hours — Status update to you
Throughout the search — We keep you looped in on tours and timeline
Move-in day — Your $500 credit posts to your account

Have another resident in transition?

For urgent discharge situations (under 7 days), call Jay directly.